Transformational Change & Innovation Case Studies

Assessing and Aligning Organizational Culture: Presentation to SME Conference, Closing the Gaps 2010

By Kathy Miller on April 23rd, 2014

Assess and Align Organizational Culture


Case Study: Organizational Culture and the Bottom Line

By Kathy Miller on June 27th, 2013

Whether we like it or not, every organization has its own unique culture. While some choose to ignore it, and others try to defy it, wise leaders will attempt to understand it. Why? Because organizational culture can have an impact on the company’s ability to implement a strategy, introduce new technology or increase productivity. In […]


Case Study: BC Hydro

By Kathy Miller on June 13th, 2013

Over a 2-year time frame, Miller Consultants led the executive leadership team of the B C Hydro Company in a training and development process. To begin this undertaking we conducted an organizational culture assessment as the first step in the larger change management project.


Case Study: Using Diversity for Competitive Advantage

By Kathy Miller on April 7th, 2013

Our client is a Japanese American firm with its headquarters in Japan and with production and assembly facilities in New York and Nebraska. The company has many subcultures – Midwesterners, New Yorkers and Japanese, to mention a few. Each of the subcultures has its own orientation to the world, the company, the customers and the […]


Case Study: Action Learning in HR Redesign

By Kathy Miller on April 7th, 2013

Wanted: A New Model for Teaching and Learning within Organizations In this knowledge-intensive, post-industrial world, winning the competitive race on a global playing field requires swift, deep, and continuous learning. The old education and training paradigms which seemed to have served us well in the past are no longer adequate. The traditional paradigm positions the […]